How Providers Get Verified

Verification keeps ServeGo safe and trustworthy. Before providers can accept bookings, we verify identity, skills, and reliability to protect users and highlight great professionals.

Why verification matters

It reduces fraud, protects users, and helps quality providers stand out with trust and transparency.

What we check

• Identity — government ID or equivalent
• Contact — phone & email verification
• Profile completeness — photo, bio, categories
• Experience — portfolio/work photos or references
• Basic safety flags — region-dependent checks

How the process works

• Submit profile and required documents.
• Automated + manual review for accuracy and risk.
• First bookings are monitored for quality signals.
• Ongoing checks: ratings, response rate, cancellations.

Ongoing safety

We provide in-app reporting, periodic re-verification, fraud detection, and category restrictions if needed. Our goal is a fair, accountable marketplace.

Your privacy

Verification data is stored securely, used only to confirm eligibility, and never shown publicly.

Tips for faster approval

• Use a clear headshot and accurate legal name.
• Upload real work photos (no stock images).
• Write a concise, honest bio with your specialties.
• Respond quickly and keep availability up to date.

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